Connecting Residents to Council Services
Shoalhaven Connect is your central hub for accessing council services, submitting requests, and managing your interactions with Shoalhaven City Council efficiently and securely.
Empowering Residents Through Accessibility
We strive to provide a modern, accessible, and user-friendly platform that allows Shoalhaven residents to easily find information, submit service requests, and manage their interactions with the council anytime, anywhere.
What Shoalhaven Connect Offers
A comprehensive suite of tools and information designed to make your interactions with the council seamless and efficient.
Service Requests
Submit and track requests for council services such as waste collection, maintenance, and permits.
Information Hub
Access up-to-date council news, policies, event details, and community resources.
Account Management
Manage your profile, view past requests, and receive personalized updates.
Support & Feedback
Connect with council representatives and provide feedback to improve services.
Meet the People Behind Shoalhaven Connect
Our dedicated team works tirelessly to ensure the platform is reliable, secure, and responsive to community needs.
Emily Carter
Council Services Manager
Leading the development and delivery of resident services with a focus on accessibility and innovation.
Liam Nguyen
User Experience Designer
Crafting intuitive and accessible interfaces to enhance resident engagement and satisfaction.
Sophia Patel
Resident Support Lead
Ensuring residents receive timely assistance and support through all council service channels.
James Wilson
Community Liaison Officer
Building strong connections between the council and Shoalhaven residents to foster collaboration.
Benefits for Residents
What Residents Say
Hear from community members who have benefited from Shoalhaven Connect.
"Shoalhaven Connect made it so easy to submit my request for a new bin collection. The process was quick and I received updates every step of the way."
"The platform is very user-friendly and accessible. I especially appreciate being able to manage my account and see all my past interactions in one place."
"I love how Shoalhaven Connect keeps me informed about community events and council news. It helps me stay engaged and involved."
Ready to Connect?
Join Shoalhaven Connect today and experience seamless access to all council services at your fingertips.